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xmas free shipping

WITH THE FESTIVE SEASON COMMENCING WE THOUGHT WE WOULD MAKE YOUR CHRISTMAS SHOPPING A LITTLE EASIER, WITH FREE SHIPPING….. AND DON’T FORGET YOU ALSO RECEIVE FREE RETURNS – HAPPY SHOPPING!

FREE GLOBAL SHIPPING

We are pleased to be offering our customers free global shipping on Thursday 28 November 2013 9:00 GMT until Thursday 19 December 2013 08:59 (GMT).

Details below:

The free shipping offer is valid on orders of full price merchandise totaling over £100 (€119; US$161).

The £100 threshold applies to a customer’s entire order of full price merchandise. Sale price merchandise is not included within the free shipping offer and does not count towards the £100 threshold.

Free shipping applies up to a shipping value of £40 (€48; US$64) over which the customer must pay the difference.

Free shipping is offered on the lowest price shipping option available, usually DHL Express or UPS Express, depending on country

This offer cannot be used in conjunction with any other Feathers shipping offer.

HOLIDAY DELIVERIES

Our last order date for holiday deliveries is Wednesday, December 18.

Please note that we cannot guarantee these dates if there are issues with payments or if additional checks need to be made.

GIFT RETURNS

We are pleased to offer our customers an extended returns period for gift purchases made during the holiday season. This applies to all orders placed between November 28 and December 20.

To take advantage of this, you must use our free returns collection service. To do this, simply:

1. Log in to My Account by January 6, 2014, to request a return

2. Schedule your returns pick-up by January 10, 2014

Once your return has been received by the boutique and it complies with our returns policy, we will refund you through your original payment method. Please be aware that payments can take up to 14 working days to process depending on your bank or payment provider. Returned items will be refunded in full, excluding the cost of shipping, when using our free collections service.